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international ground water modeling center


GROUND-WATER MODELING TECHNICAL SUPPORT

This is more than just a software support service. We also help with the technical issues involved with ground-water problems.

Think of IGWMC as a teaching hospital, with ground-water problems as patients. IGWMC provides a telephone advisory service, not only for supporting software distributed by IGWMC, but also for advising professionals on generic modeling questions and site specific applications. Graduate students document questions and provide solutions. For more difficult questions the students organize information and pass it on to experienced faculty members. The staff credentials are exceptional, and are summarized in "Meet the Advisory Staff."

If you, or one of your employees, is uncertain about an issue or cannot move forward with a project until a problem is solved, call IGWMC and we will save hours of your time. By using this service, you will be furthering the education of ground-water engineering students who are learning by doing. Each case is thoroughly documented by the student and reviewed by senior staff. If an error is found, the client is contacted immediately.

Support From the Other Users:

Mailing Lists

Hydrus-2D Discussion Group
UCODE Discussion Group

Support From the IGWMC:

Hours are Mountain Time: Monday through Friday 9-4
Telephone: (303) 273-3103
FAX: (303) 384-2037
E-mail: igwmc@mines.edu

Most of the time your problem will be logged in during these hours, resolved off-line, and we will return your contact with the resolution.

Charges:

Charges for services include a flat fee of $15 for the first five minutes.
Thereafter, the cost is $.75/minute for student services, and $3.00/minute when faculty are required to solve the problem.

Charges can be billed to your Visa, Mastercard, or American Express card.
Click here to download the Tech Support Agreement

Technical Staff  

IGWMC MAIN PAGE


Last update: March 2001